Billing Terms & Conditions
At Metrodok, we are committed to providing you with a smooth, secure, and transparent shopping experience. Please review our billing terms and accepted payment methods before placing your order.
Accepted Payment Methods
We currently accept the following secure payment options:
- American Express (AMEX)
- Diners Club
- Discover
- JCB
- Mastercard
- Maestro
- Visa
- Visa Electron
All transactions are securely processed through encrypted and PCI-compliant payment gateways. Your card details are never stored on our servers.
Payment Authorization
When you place an order, your payment method will be charged immediately upon confirmation. If a transaction is declined or flagged for verification, we may contact you to resolve the issue. Orders will not be shipped until payment is successfully authorized.
Currency
All prices on metrodok.store are listed and charged in USD (United States Dollars) unless otherwise specified during checkout.
Order Confirmation
Once your payment is completed, you will receive an order confirmation email with the full order summary and invoice. Please double-check that your email is correct when placing the order.
Fraud Prevention
To protect our customers and business, we may conduct verification on certain orders. If a transaction appears suspicious or fails security checks, we reserve the right to cancel the order and issue a full refund.
Billing Disputes
If you notice any unauthorized charges or billing errors, contact our support team immediately at info@metrodok.store or call +1 (850) 213-9311. We are committed to resolving billing issues fairly and promptly.